Focus on customer. Those in the middle have long positioned change initiatives through the voices of their customers. Now is a perfect time to make the changes to products and processes that customers have been asking for. They too may have some time to consult with you; their businesses are impacted too. So use the ...
This has been my first downturn out on my own and managing a small business. What I've noticed is my own need to keep perspective: to remain aware of what is happening financially around me - but not focusing on it to the point of becoming paralyzed. Fear seems to rise very quickly if you're not careful in times like these.
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