Generally speaking, those companies that not only survived but also thrived during the Great Depression were those that continued to act as though there were nothing wrong and that the public had money to spend. In other words, they advertised. These are industries that didn’t wait for public demand for their products to rise. They...
Many people have not really experienced even a moderate degree of synergy in their family life or in other interactions. Theyve been trained and scripted into defensive and protective communications or into believing that life and other people cant be trusted. This represents one of the great tragedies and wastes in life, because so much...
I was reading an article in Entrepreneur magazine today about doing small things to connect with your customers in meaningful ways. Goal: promote deeper contact and loyalty. My mind was instantly captured with ideas: sending a hand written thank you note to one of the HR managers who works with me – and who today...